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Rila Properties Ltd is committed to protecting your privacy. In general, we use the information we collect about you to:
- help our members provide more personalised services to you
- provide information services to relevant third parties
- improve the features and services we offer
- support our own marketing and promotion efforts
Information Use
When you use the site we anonymously record the details of the searches you make and the properties you look at. We may make this data available to our affiliate member estate agents to help them monitor their properties performance on the site and to gauge market interest in their areas. This data is not personally identifiable i.e. we cant tell which properties you or any other person are looking at or have looked at. The following features, by their nature, require and make use of personally identifiable information.
When you use the contact or register for newsletter forms on the site we record your answers to the questions. The information is used solely by Rila Properties Ltd to ensure we deliver a more personalised service.
Email a Friend. When you use the email a friend feature of the site we record which properties have been sent so we can track their popularity. We record the other details provided in the email for internal monitoring of the service but we will NOT add this information to our mailing lists to protect you and the recipients privacy., unless specifically requested.
Who has access to the information you provide or we collect
Rila Properties Ltd has access to the information described above. We may aggregate the information to identify patterns which we can use in our marketing and to help us improve our services and features. Rila Properties Ltd or the members you send emails to) may provide any of the information we collect to carefully screened third parties who may wish to inform you of appropriate products or services. If you do not want Rila properties Ltd or our members to pass your information on to third parties, you can opt out using the privacy settings on the email forms. We will not disclose your information to any other third party without your permission unless we are required to do so by law.
Cookies and Tracking
Like many websites, we use "cookies" to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies, but please note that this may reduce the functionality of this (and other) websites.
Like all websites, our servers automatically record log files containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. This information is not personally identifiable.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measure to restrict electronic access.
All of the information we collect or record is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you.
Third party websites or contacts
Rila Properties Ltd may contain links to websites or companies we have no control over. If you visit those sites you should check you are happy with their own privacy policies and terms of use before providing any personal information.
Communications
From time to time Rila Properties Ltd may need to send you emails, e.g. to confirm or remind you of your “contact us” details. By sending the contact us form you accept this can happen.
Wed also like to send you occasional emails with details of services or features we feel you would benefit from or to gather feedback. If you are a registered user you can opt-out of receiving these kind of emails, you can ask us to remove your email address from our database by sending an email to Rila Properties Ltd.
Changes to Policy
We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements.
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